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Live Webcast Replay

30 Best Practices for Building and Growing Client Relationships


Total Credits: 1 including 1 Business Management & Organization - Non-technical

Average Rating:
Not yet rated
Categories:
Partner Produced |  Personal Development |  Professional Development
Faculty:
Jeff Rayis
Course Levels:
Overview
Duration:
1 Hour
License:
Expires 30 day(s) after program date.

Dates


Description

Could standing out from the competition be as simple as refining your client experience? Identify 30 relationship management best practices for building and growing client relationships, including quick tips on how to leverage AI effectively.  

Basic Course Information

Learning Objectives
  • Implement relationship management best practices to enhance client experiences, differentiate your services, and leverage AI for effective communication and engagement

 

 


Major Subjects
  • Best practices
  • Before the meeting
  • During the meeting
  • After the meeting
  • Avoiding missed opportunities
  • Differentiating through communication
  • Polishing yourself

 


Course Materials

Faculty

Jeff Rayis Related Seminars and Products


Jeff Rayis is Assistant Vice President of Treasury and Financial Management at Michigan State University. In his role, Jeff leads a team working on University cash management, debt management, endowment administration and operating fund investment management.

Prior to joining MSU in 2017, he worked at The Ohio State University as Director of Treasury and Debt. Before joining OSU, he worked for 27 years at JPMorgan Chase and Bank One leading multi-state teams in treasury services, corporate banking, wealth management and retail banking.

Jeff has a BA in accounting from Michigan State University and an MBA from The Ohio State University. He is a Certified Treasury Professional, Certified Public Accountant, and held Series 7 and 63 investment licenses.


Dates

Thu, Mar 19, 2026 - 12:30pm to 01:30pm CDT

Additional Info

Basic Course Information

Prerequisites

None


Advanced Preparation

None


Designed For

CPAs and accounting professionals seeking practical strategies to enhance client relationships


Original Recording Date

6/2025


Yellow Book

No


Course Developer

MICPA


Date Added to Catalog 4/12/25

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints.  anne.taylor@acpen.com, (972-377-8199).


Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org


Instructional Delivery Method

Group Internet Based


Course Registration Requirements

Online Registration


Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.


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